LLOYDS BANKING GROUP (LBG)
I was involved in a project for Lloyds Banking Group working within the Home Insurance team to improve the user experience of the renewal and cancellation journey. This project involved using the latest design constellations/components and systems, along with keeping consistent with design guidelines, copywriting and clear expectations whilst working on the same journeys for three brands that are a part of LBG: Halifax, Bank of Scotland and MBNA.
Renewal live link: https://home-insurance.lloydsbank.co.uk/#/?req=RN
Cancellation live link: https://home-insurance.lloydsbank.co.uk/#/?req=CN









































